These security guards are 20 years behind in their profession. Yes, that's right--the ADA has been the law of the land for 20 years (this July.)
In Dallas, Texas (not some tiny town.)
Lovely. Who else has a chance??
So, what can we do?
- If you live in Dallas, a phone call or letter to the mall's administration letting them know that you find this unacceptable and a suggestion that all of their security guards receive training about the ADA and their responsibility in upholding it would be lovely. Bonus points for anyone who writes a letter to the editor!
- There are many Galleria Malls around the country. A call or letter to the mall administration in your city referencing this incident in Dallas and asking what sort of ADA training is required for their staff (and suggesting where they can get some if you happen to know!)
Twenty years is long enough to wait for access, rights and respect. This little guy should grow up in in a world without this blatant discrimination--and we can help.
Leave a comment if you decide to take some action!